01
Appointments
Online, phone and walk-in booking with live queue status.
01Healthcare & Clinics
The waiting room
is a software
problem.
Single ClinicsMulti-SpecialtyDiagnostic LabsDay-Care Centres
Custom clinic and hospital management software for practices across India. Appointments, patient records, billing, pharmacy and teleconsultation on one record — so the front desk stops reconciling a register, a spreadsheet and three WhatsApp threads.
What we build
What a practice actually gets, before any custom work.
- Records
- One
- Patient, visits, bills, reports
- Booking
- Online
- Plus walk-in and phone
- Access
- Scoped
- Doctor, desk, pharmacy, admin
- Pricing
- Per clinic
- Not per doctor, not per seat
02The Gap
The queue is a symptom, not the problem.
Patients wait because information does not move as fast as they do. The file is elsewhere, the prescription is written twice, and the desk cannot answer a simple question without leaving the desk.
01
What it costs you
A queue that forms because nobody knows who is next
Token flow that reflects the real consultation order
Appointments, walk-ins and follow-ups enter one queue with live status, so the desk can answer how long is left without walking to the consultation room to check.
02
What it costs you
Patient history in a folder somebody has to fetch
The full record on screen before the patient sits down
Past visits, prescriptions, vitals, allergies and uploaded reports attached to one patient identity, retrievable by phone number rather than by remembering a file code.
03
What it costs you
Prescriptions written twice, once for the pharmacy
Prescription that reaches the counter as it is written
Drugs selected from your own formulary with strength and duration, printed for the patient and visible at the pharmacy at the same moment, with stock deducted on dispense.
04
What it costs you
Day-end collection reconciled from a cash drawer
Billing that closes the day by itself
Consultation, procedure, lab and pharmacy charges on one bill, split by payment mode, with a day-end summary that matches what is actually in the drawer.
05
What it costs you
Follow-ups that depend on the patient remembering
Recall scheduled at the moment it is advised
Review dates set during the consultation trigger a reminder on the patient's phone, and the desk works from a list of who is due rather than waiting for the phone to ring.
06
What it costs you
Patient data on a laptop nobody has backed up
Access scoped by role, with an audit trail
Who opened which record and when is retained. Data is encrypted at rest, backed up on a tested schedule, and consent and retention are handled to meet the DPDP Act.
03Modules
Start with the front desk. Add the rest later.
You are not obliged to take all eight. Most practices begin with the three that hold up the daily flow and extend once staff are comfortable.
02
Patient Records
Visits, vitals, allergies, prescriptions and uploaded reports.
03
Consultation
Notes, diagnosis codes and prescription against your formulary.
04
Billing
Consultation, procedure, lab and pharmacy on one bill.
05
Pharmacy
Formulary, batch and expiry tracking, dispense and stock.
06
Diagnostics
Test orders, sample status and report delivery to the patient.
07
Teleconsultation
Video consults with the same record and prescription flow.
08
Reports
Footfall, revenue mix, doctor load and recall compliance.
Most practices start with appointments, records and billing — the three that hold up the front desk — then add pharmacy and diagnostics once the daily flow has settled.
04Where To Start
Three shapes of practice.
A single clinic and an integrated hospital operation are different problems. What differs is scope and sequencing, not the standard the system is built to.
01One location
Single Clinic
Choose when the desk is the bottleneck
Appointments, records and billing for one practice. The fastest thing to put in, and usually enough to remove the queue confusion and the day-end reconciliation entirely.
- Live in
- About six weeks
- Starts with
- Desk and consultation
- Best for
- Solo and small practices
02Many doctors
Multi-Specialty
Choose when scheduling is the hard part
Department-wise scheduling, doctor availability, shared patient records across specialties, and revenue split reporting per consultant.
- Live in
- Ten to twelve weeks
- Starts with
- Scheduling and records
- Best for
- Polyclinics, day-care centres
03Full operation
Clinic + Pharmacy + Lab
Choose when stock and tests are in scope
The whole operation on one record — consultation to prescription to dispense to test order — so stock, billing and reporting reconcile without manual transfer.
- Live in
- Twelve weeks and up
- Starts with
- Process mapping
- Best for
- Integrated healthcare businesses
05How We Work
Fifteen things that hold on every build.
How we scope it, what gets built, and what you keep at the end. These apply whatever the sector and whatever the size.
01
How We Scope
- We map your current process before proposing anything
- A written specification before a number is given
- Fixed price against that scope, not hourly drift
- Modules sequenced by what costs you most today
- Told plainly when a product you can buy beats a build
02
What Gets Built
- Role-based access enforced server-side
- An audit trail on every record change
- Mobile-ready screens for staff away from a desk
- Offline-tolerant capture where coverage is unreliable
- Reports generated from live data, not exports
03
What You Keep
- Source code and documentation in your name
- Infrastructure and accounts you control
- Full data export, in standard formats, any time
- No per-seat fee that grows as you hire
- A handover walkthrough so another team could continue
06Process
Thirteen weeks, process first.
We map how the clinic actually runs before designing anything, and migrate records only once they reconcile against your own totals.
- 01Weeks 1-2
Process Mapping
We sit with the people doing the work and map what actually happens, not what the manual says. This is where most projects in this sector quietly fail, so it happens first and in person where possible.
Deliverables
- Current-state process map
- Data quality audit
- Scope and priority
- 02Weeks 3-4
Design & Data Model
The shared record behind every screen is agreed before build, and interfaces are designed for people entering fifty records a day rather than for a demo.
Deliverables
- Entity and role model
- Screen designs
- Approval workflows
- 03Weeks 5-10
Build & Integration
Work ships in two-week sprints against the agreed model, with the integrations you depend on wired in as each module lands and a staging environment your team can test throughout.
Deliverables
- Production modules
- Integrations
- Staging for user testing
- 04Weeks 11-12
Migration & Training
Existing records are cleaned, imported and reconciled against your own totals. Staff train on their real data, and the old process runs in parallel until both sides agree.
Deliverables
- Reconciled migration
- Role-specific training
- Parallel-run comparison
- 05Week 13 onward
Go-Live & Iterate
Cutover happens with support through the first full cycle, then settles into scheduled reviews driven by what the data shows rather than by a fixed roadmap.
Deliverables
- Production cutover
- First-cycle support
- Review cadence
07Questions
Answered properly.
What practice owners ask before putting patient care on a new system.
We price per clinic per year rather than per doctor or per seat, so adding a consultant or a receptionist does not change the bill. The figure depends on which modules you take and whether pharmacy and diagnostics are in scope. We quote against a written specification after mapping how your front desk actually runs.
About six weeks for a single clinic covering appointments, records and billing: two weeks mapping the process, two weeks on the data model and screens, then build, migration and training. Multi-specialty setups with pharmacy and diagnostics run to twelve weeks or more.
Data is encrypted in transit and at rest, access is scoped by role and enforced server-side, and every record view or change is written to an audit trail. Consent capture, patient rights and breach reporting are built to meet India's DPDP Act. Deployment can go into your own cloud account if you would rather the data never sits with us.
Yes. Online booking runs alongside phone and walk-in entries in the same queue, so the desk sees one ordered list rather than three sources. Slots respect each doctor's real availability, and confirmations and reminders go out over SMS or WhatsApp.
Yes, and against the same patient record rather than as a separate tool. A video consult opens with the full history on screen, notes and prescriptions are written into the same record, and the prescription reaches the patient and the pharmacy the same way an in-person one does.
Yes, and it is treated as its own stage. We audit the data first, because most migrations stumble on duplicate patient entries and inconsistent phone numbers rather than on the transfer. Records are imported into staging and reconciled against your own counts before anything goes live.
Appointment lookup and billing keep working offline where the deployment supports it, queuing entries and syncing when the connection returns. A clinic cannot stop seeing patients while a broadband line is fixed, so the flow that matters most is built to tolerate it.
Yes. Source code, patient data and the infrastructure accounts are yours, and you can export every record in standard formats at any time. There is no per-seat licence and no lock-in, so moving to another partner later does not mean rebuilding.
08Adjacent Work
The clinic is one part of the operation.
What brings patients in and what protects their data sit either side of the system itself.
09Next Step
Tell us where the day breaks down.
Describe the point in your day that consistently jams — the queue, the billing, the follow-ups — and you will get an honest read on whether software fixes it and what that would involve, before any commitment.
- hello@asematic.com
- Phone
- +91 82600 61212
- Studio
- Bhubaneswar, Odisha, India.
- Response time
- Within one business day